Refund policy
We do not currently have a return policy, which means no returns can be accepted. If there are issues with the product received please feel free to contact us as there may be other things we could do to meditate/solve the issue.
You can always contact us for any return question at smoochietheshop@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.